Pierce SupportTechnical Support Location Pierce WarehouseWarehouse Location Support and WarehouseTechnical Support and Warehouse Location | Click map markers for contact details for each location.

Pierce Built. Pierce Backed.

At Pierce, our experts stand behind your product every step of the way. Our production staff operates within the strictest manufacturing and professional standards. Our project managers keep your job on the move and on schedule. And our quality control specialists make sure each product is rigorously tested prior to delivery and product launch.

We’re by your side after your equipment is delivered, too. You can rely on Pierce for on-site training and troubleshooting. Our service parts sales department and warehouses are stocked with the parts you need, when you need them. And professional technicians are at your service 24/7 to keep your operation on track and on schedule.

Pierce built, Pierce backed is more than a slogan for us. It’s what our idea of real customer service is all about.

Reach Our Support Team 24-7

Field Support

Jon Hawkins
Field Technician
Oregon Office
Cell: 503.805.0787
Email: jhawk@piercepacific.com

Chris Banks
Field Technician
Oregon Office
Spokane, WA
Cell: 503.348.3426
Email: cbanks@piercepacific.com

Danny Copher
Inside Technical/Service Coordinator
Oregon Office
Cell: 503.803.1641
Email: dcopher@piercepacific.com

Ed Moore
Product Specialist
Jackson, Mississippi
Cell: 503.880.1451
Email: esmoore001@aol.com

Keith Gauvreau
Product Specialist
Thunder Bay, Ontario, CDA
CDA Cell: 807.632.4115
US Cell: 503.407.9286
Email: kgauvreau@piercepacific.com

Parts Support

Mike Burke
Parts Sales Manager
Oregon Office
Phone: 503.808.9110
Cell: 503.805.0060
Email: msb@piercepacific.com

Jake Baker
Parts Sales
Oregon Office
Phone: 503.808.9110
Email: jbaker@piercepacific.com

Corporate Office

Pierce Pacific Manufacturing

Mailing Address:
PO Box 30509
Portland, OR 97294 U.S.A.
Street Address:
4424 NE 158th
Portland, OR 97230 U.S.A

Phone: 503.808.9110
Toll Free: 800.760.3270
Fax: 503.808-9111

Parts Sales

Phone: 503.808.9390
Toll Free: 800.824.3637
Fax: 503.808-9370

Distribution Warehouse – Jackson, Mississippi
Phone: 800.824.3637

Distribution Warehouse – Edmonton, Alberta
Phone: 800.824.3637

Warranty Forms and Document Downloads

Parts Sales Terms & Conditions

Pierce Terms & Conditions

Pierce Warranty Manual

Submit Warranty Claim

If you would like to submit a Warrant Claim, select “Yes” below and complete the Warranty Claim Form. Once you complete and submit the form with the required documentation (photos, invoices, service reports, etc.), you will be forwarded to a Warranty Claim Summary containing the details of your completed form. Save a copy of the document for your dealer records.

If for any reason you are unable to upload the required documentation using this form, print a copy of the Warranty Claim Summary and submit your claim and documentation by:

Email: bas@piercepacific.com

Fax: 503.808.9111 attn. Pierce Warranty Administrator

Mail:

Pierce Warranty Administrator
PO Box 30509
Portland, OR 97294

© 2016 Pierce Pacific Manufacturing. All rights reserved.